Privacy Policy

We value and respect your privacy.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mayberryhome.com (the “Site”).

By providing your personal information to Mayberry Home,  you are agreeing to the policy and to the manner in which we collect, use, disclose, protect and otherwise manage that information.

WHAT IS PERSONAL INFORMATION?

For those who visit and navigate our website, we collect certain information about your web browser, IP address, time zone, location, and certain cookies that are installed on your device. We also collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. This information is called Device Information.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer. Please visit http://www.allaboutcookies.org/ and/or http://www.youronlinechoices.eu, to determine how you can change your browser settings according to the browser you use.

  • “Log files” track actions occurring on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

This information helps Mayberry Home improve your interaction with the site as well as your browsing and purchase experience. A number of cookies and similar technologies we use last only for the duration of your web session and expire when you close your browser. Others are used to recognize you when you return to the site and will last longer. Some cookies will also record where you came to our site from and where you visit once you have left our site. The amount of information collected may depend on the privacy settings as set up on the social media account.

Additionally we collect the below information from you during an attempt to purchase or during the completion of a successful purchase or during the registration for email notifications: customer’s name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Collectively, we call the above information as "Personal Information"

Personal information collected may also include any information collected from other data and service providers for the purpose of marketing and advertising in order to gain insights into purchase history, interest, and/or demographic background. 

PERSONAL INFORMATION: HOW WE USE IT

We use personal information collected for a number of different reasons including the below:

 Order fulfillment,  shipping, and query resolution

  • Email/Phone/Chat/Text communication about our products and services unless otherwise advised specifically

  • To promote our marketing campaigns, other promotions and contests

  • To send information about change in terms, conditions and policies.

  • To learn, understand, analyze and act on trends and statistics and to help improve the shopping experience of our customers

  • To ensure site functionalities are appropriate and working according to business requirements’

We share your Personal Information with third parties to help us run our business.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

CONSENT

When you provide us with Personal Information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, your consent is implied as granted to our collecting it and using it for that specific reason only.

If we ask for your Personal Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT?

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send, by visiting our unsubscribe page. . You will then be removed from the marketing email list – however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us a hello@mayberryhome.com

HOW WE KEEP YOUR INFORMATION

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). 

In association with our partner sites, we have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your Personal Information, transmission of Personal Information to and from our site is at your own risk. You should only access the Site within a secure environment.

DATA RETENTION

When you place an order through the site, we may maintain your order information for our records unless and until you ask us to delete this information. If you would like to make a request to delete this information, or if you have questions about our data retention policy, please contact us by e-mail at hello@mayberryhome.com

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please email at hello@mayberryhome.com

  • Wash in a gentle cycle, use cold water
  • Non-chlorine bleach may be used for whites and is not recommended for colors
  • Tumble dry on low heat
  • Use a warm iron as needed
  • A little shrinking is natural for organic cotton and your Mayberry home sheets are designed to allow room to provide a perfect fit over the years. Your sheets may seem slightly oversized initially due to this slight oversizing and they should fit just right after a few washes.
  • Some wrinkling is natural as natural organic cotton is not a non-wrinkle material and we do not use strong chemicals that enhances non-wrinkle properties. To reduce wrinkles, make sure you are not ‘over stuffing’ the dryer and there is enough room for the fabric to move around during the drying cycle. Remove your sheets from the dryer as soon as the cycle is finished .